IT-BPO Industry Expected to Grow by $25 Billion in 2016

The Business Process Outsourcing (BPO) industry produced one million jobs in 2014 and generated $18 billion (P805.5 billion) earnings, which could grow to $25 billion (P1.118 Trillion) in 2016, an association official said on Wednesday.

Danilo Reyes, Chairman of the Information Technology and Business Process Association of the Philippines (IBPAP), said the BPO industry aims to create 12.3 million jobs in the Philippines by 2016.

“BPO industry reached one million BPO jobs in 2014. This is significant, especially when the BPO industry began in the Philippines with only 2,000 employees 16 years ago,” Reyes said during 2015 Asia BPO Summit.

Reyes said the industry was optimistic it would continue to grow given the diversification of the services offered and their contribution to the overall performance of the IT-BPO sector.

According to Reyes, the contact center sector is still the biggest revenue  contributor, but new sectors are stepping up. These include the healthcare information management, which was the fastest-growing segment last year.

In the meantime, the group is targeting  to begin this year the crafting of a new road map for the industry beyond 2016  to set new targets and  strategies that will secure the leadership of the Philippine IT-BPO industry in the global offshoring space.

According to Reyes, the new road map is likely to cover six years up to 2022.

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Important Qualities a Project Manager Should Have

A project manager is the most trusted part of the team. She or he will receive praises and of course, she will be blamed if the project failed or encountered certain challenges. She must ensure that everything goes well, finish projects on time and in the right manner for the clients to be satisfied with the finish product or service. Part of a project management is to become an effective project manager. It is like being the most wanted person on the market. It is also quite viral to be a project manager because if a PM becomes efficient to a certain project, her management skills will spread so fast among various companies and her competitive edge as a PM will increase. The top qualities a project manager should have are:

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Important Qualities a Project Manager Should Have

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Understanding the Difference of Business Process Outsourcing and Offshoring

Business process outsourcing has advanced to become one of the largest industries around the world. Most often, companies offshore find business process outsourcing ideal when there are internal problems arise. This can include lack of time to focus on company’s growth and core competencies, lack of knowledge advancement in employees and concerns with operational costs. The third-party company that are sub-contracting a service will function as extensions to perform business processes like design, telecommunications and even back-office jobs, with limitless prospective.

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Understanding the Difference of Business ProcessOutsourcing and Offshoring

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